Clear, fair refund terms for every SEMC Pro service.
This Refund Policy applies to all SEMC Pro services, including membership plans, review bundles, single reviews, and one-time services. For cancellation terms, see our Cancellation Policy.
New membership subscribers may request a full refund within 30 days of their initial subscription purchase if they are not satisfied with the Services. To request a refund, contact us at admin@semcpro.com with your account information and the reason for the request.
Monthly renewal charges are generally non-refundable. If you believe a charge was made in error, please contact us within 10 business days of the charge and we will review your case.
Refunds for one-time services (such as single contract reviews, review bundles, or Client Contract Intelligence Profile setup fees) are evaluated on a case-by-case basis. If work has already commenced on your deliverable, a partial refund may be offered reflecting work completed.
Annual Prepay memberships may be refunded on a prorated basis within the first 30 days of the membership term, less the value of services already delivered at standard (non-discounted) rates. After 30 days, annual prepayments are non-refundable, but unused review credits remain available for use through the end of the membership term, subject to plan banking limits.
Contact us with your account information and the details of your request:
We respond to all refund requests within one business day.
This Refund Policy was last updated on June 11, 2026. For questions, contact admin@semcpro.com.